Terms and Conditions

These Terms and Conditions govern your use of the Test My Electrics website (testmyhouse.co.uk) and the electrical services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Test My Electrics is a trading name of Test My Electrics Limited, a company registered in Scotland. Our registered office is in Ayrshire, Scotland. We are registered with NAPIT and SELECT, and hold all relevant certifications required to carry out domestic and commercial electrical work in the United Kingdom.

We provide a range of electrical services including but not limited to: Electrical Installation Condition Reports (EICRs), PAT testing, consumer unit upgrades, new electrical installations, fault finding and repairs, full and partial rewires, EV charger installations, and commercial electrical services.

All work is carried out by qualified, registered electricians in accordance with BS 7671 (IET Wiring Regulations, 18th Edition) and all applicable Scottish and UK legislation. Where required, we obtain the necessary building warrants, notify the relevant authorities, and issue appropriate certification upon completion.

All quotations provided by Test My Electrics are valid for 28 days from the date of issue unless otherwise stated. Quotations are based on the information available at the time of assessment. If additional work is identified once work has commenced — for example, concealed wiring faults, non-compliant existing installations, or access difficulties not apparent during the initial survey — we will notify you promptly and provide a revised quotation before proceeding.

Fixed-price quotations cover the scope of work described in the written quotation only. Day-rate or hourly-rate work will be charged based on actual time spent, plus materials at cost. VAT will be applied at the prevailing rate where applicable.

Appointments are confirmed upon receipt of your booking request and our written confirmation. We ask that you provide at least 48 hours' notice if you need to cancel or reschedule. Cancellations with less than 48 hours' notice may incur a call-out or administration charge.

For larger projects requiring a survey or pre-work visit, we reserve the right to charge a survey fee if the appointment is cancelled without reasonable notice. Any survey fee will be credited against the final invoice if the work proceeds.

We reserve the right to reschedule appointments in exceptional circumstances, including severe weather, vehicle breakdown, or emergency call-outs. We will contact you as soon as possible and offer the earliest available alternative appointment.

Payment is due upon completion of work unless a separate payment schedule has been agreed in writing. For larger projects, we may require a deposit prior to commencement and staged payments at agreed milestones.

We accept payment by bank transfer, card, or cash. Invoices are issued on completion and are payable within 7 days unless otherwise agreed. Late payment may incur interest at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

We reserve the right to withhold certification documents (such as EIC or EICR certificates) until full payment has been received.

You are responsible for ensuring that our engineers have safe and unobstructed access to the areas where work is to be carried out. This includes clearing furniture, providing access to loft spaces, and ensuring that pets are secured away from the work area.

Where work requires isolation of the electrical supply, you should ensure that all occupants are aware and that any sensitive equipment (medical devices, refrigerated goods, etc.) is appropriately managed. We will provide reasonable advance notice of any planned supply interruptions.

If site conditions are found to be unsafe or unsuitable for work to proceed, we reserve the right to suspend work until the conditions are remedied. Any additional costs arising from delays caused by access or site condition issues may be charged to you.

Test My Electrics holds full public liability insurance and employers' liability insurance. Copies of our insurance certificates are available on request.

Our liability for any claim arising from our services is limited to the value of the work carried out. We are not liable for indirect or consequential losses, including loss of earnings, loss of data, or damage to property not directly caused by our negligence.

We are not responsible for pre-existing defects, faults, or non-compliant installations that are identified during the course of our work. Where such issues are found, we will advise you in writing and provide a quotation for remedial work.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

All notifiable electrical work is registered with the relevant competent person scheme (NAPIT or SELECT) and notification is made to the local authority building control as required by the Building (Scotland) Regulations 2004 and associated amendments.

Upon completion of notifiable work, we will issue the appropriate certification — typically an Electrical Installation Certificate (EIC) or Minor Electrical Installation Works Certificate (MEIWC). For inspection and testing work, we issue an Electrical Installation Condition Report (EICR).

Certification documents are the property of the property owner and should be retained for the lifetime of the installation. We retain copies of all certificates issued for a minimum of six years.

We guarantee our workmanship for a period of 12 months from the date of completion. This guarantee covers defects arising from our installation work and does not cover damage caused by misuse, third-party interference, or normal wear and tear.

Manufacturer warranties on materials and equipment are separate from our workmanship guarantee and are subject to the terms of the relevant manufacturer. We will assist you in making warranty claims where applicable.

To make a claim under our workmanship guarantee, please contact us in writing within the guarantee period. We will inspect the issue and carry out remedial work at no charge if the defect is found to be attributable to our workmanship.

We take all complaints seriously and aim to resolve them promptly and fairly. If you are dissatisfied with any aspect of our service, please contact us in the first instance by email at [email protected] or by telephone on 01292 432525.

We will acknowledge your complaint within 2 working days and aim to provide a full response within 10 working days. If we are unable to resolve your complaint to your satisfaction, you may refer the matter to our competent person scheme (NAPIT or SELECT) for independent adjudication.

As a SELECT-registered contractor, we are also subject to the SELECT Code of Conduct and dispute resolution procedures.

The content of this website is provided for general information purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or suitability of the information.

You may not reproduce, distribute, or republish any content from this website without our prior written consent. Links to third-party websites are provided for convenience only; we have no control over the content of those sites and accept no responsibility for them.

We reserve the right to modify or withdraw the website, or any content on it, at any time without notice.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our Privacy Policy, available at testmyhouse.co.uk/privacy-policy, sets out in full how we collect, use, and protect your personal data.

By submitting an enquiry or booking a service, you consent to us using your contact details to respond to your enquiry and to administer your booking. We will not share your data with third parties for marketing purposes without your explicit consent.

These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update these Terms and Conditions at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes your acceptance of the revised terms.

These terms were last updated in September 2026.